Btec business level 3 investigating customer service Study guides, Revision notes & Summaries
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2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 2 ( Distinction*)
- Essay • 16 pages • 2020
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Unit 14: Investigating Customer Service Assignment 2: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 2. therefore also contains THE SCRIPT FOR ROLE PLAY and this meets all the criteria: 
 
P4: Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations. P5: Review own customer service skills, identifying gaps where improvements could be made. P6 - Prese...
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Unit 14 - Assignment 2 Merit
- Essay • 11 pages • 2021
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Unit 14 - Assignment 2 
 
Includes Preparation Street 
 
P4 
P5 
P6 
M3
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2022 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 1 ( DISTINCTION*)
- Essay • 16 pages • 2020
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Unit 14: Investigating Customer Service Assignment 1: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 1. this meets all the criteria: 
 
P1 - Describe the different approaches to customer service delivery in contrasting businesses, P2 - Examine ways that the customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regul...
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BTEC Business Level 3: Unit 14 - Investigating Customer Service P1 P2 P3 M1 M2 D1 D2
- Essay • 12 pages • 2020
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BTEC Level 3 Business: Unit 14 Investigating Customer Service.
All criteria.
Distinction Grade.
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BTEC BUSINESS LEVEL 3 - CUSTOMER SERVICE
- Essay • 13 pages • 2020
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BTEC BUSINESS LEVEL 3
INVESTIGATING CUSTOMER SERVICE
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P2
- Essay • 4 pages • 2018
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P2 for UNIT 14

Examine ways that customer service in a selected business can meet the expectations and satisfaction of customers and adhere to relevant current legislation and regulations.


Distinction standard
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D1
- Essay • 5 pages • 2018
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D1 for UNIT 14

Evaluate the importance for a selected business of providing excellent customer service and adhering to relevant current legislation and regulations.

Distinction standard
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D2
- Essay • 3 pages • 2018
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D2 for UNIT 14

Evaluate the benefits of improvements to customer service performance for the business, the customer and the employees

Distinction standard
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P1
- Essay • 6 pages • 2018
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P1 for UNIT 14

Describe the different approaches to customer service delivery in contrasting businesses.

Distinction standard
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P4 (Skills Audit)
- Essay • 6 pages • 2018
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Skills Audit for UNIT 14

Distinction standard
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